Terms & Conditions

Effective Date: April 5, 2025

Welcome to Dazzle Dreams by Sohini. By using our website https://dazzledreamsbysohini.com, placing an order, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully.

1. General

  • These Terms apply to all visitors, users, and customers of Dazzle Dreams by Sohini.

  • We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of the site implies your acceptance of such changes.

2. Products & Custom Orders

  • All our jewelry is handcrafted and may show slight variations, which reflect the uniqueness of each piece.

  • Custom or personalized products cannot be returned unless received damaged or defective.

  • For custom design requests, please visit our Custom Jewelry Request page.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

  • We reserve the right to change prices at any time without prior notice.

  • Payments can be made via secure online methods. We do not store your payment details.

4. Shipping & Delivery

  • We offer delivery across India. For more details, refer to our Shipping Policy.

  • Delivery timelines may vary depending on location and product availability.

5. Returns & Refunds

  • We offer a 15-day return policy for unused, unworn items, except for personalized or custom-made jewelry.

  • Refunds will be processed once the product is received and inspected.

  • For complete details, please review our Refund Policy.

6. Cancellation Policy

  • Once an order is placed, it cannot be canceled.

  • In case of defective or incorrect products, please contact our support team immediately with an unboxing video.

7. Intellectual Property

  • All designs, content, images, logos, and branding on this website are the property of Dazzle Dreams by Sohini.

  • Reproduction or unauthorized use of any materials is strictly prohibited.

8. Privacy

  • Your privacy is important to us. Please review our Privacy Policy for details on how your personal information is collected, used, and protected.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • While we aim for accuracy, we do not guarantee the completeness or reliability of product descriptions or images.

10. Contact Information

For any questions or support, please reach out to us:

📧 Email: cs@dazzledreamsbysohini.com
📞 Phone: +91 9820109846 / +91 9008574574
🌐 Website: dazzledreamsbysohini.com